IT Technician (Tier 1)

Full-Time | 35 hours per week | Permanent | Wage Range: $27.48 - 30.96 per hour (based on experience)

 Reporting to the IT Team Leader, the IT Technician (Tier 1) is responsible for providing onsite and remote technology support, troubleshooting hardware, software and networking issues and executing Tier 1 technology solutions while prioritizing security and confidentiality. The IT Technician (Tier 1) is responsible for assembling and deploying workstations, laptops, printers and phones as well as creating and modifying user accounts. Additional duties include monitoring the IT ticket system for timely issue resolution, training employees on IT best practices, maintaining a technology inventory and generating IT statistics and reports. This role also involves collaborating with the IT Team to safeguard SCFSS’s technological assets and enhance cybersecurity measures.

See the PDF linked below for the full job description.
Applications can be submitted by emailing a resume and cover letter to jobs@scwexmx.com with the job title in the subject line.
We thank all candidates for their interest, but only those selected for screening will be contacted.

Download file: IT Technician (Tier 1) Job Posting - SCFSS (Nov 2024).pdf

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